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Spend $50 for Free Shipping to the lower 48 states.
Spend $50 for Free Shipping to the lower 48 states.

Frequently Asked Questions

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Give us a call at 

1-800-STENCIL (783-6245)

Need a Custom Stencil?

Upload your artwork here. 

Don't see an answer?

Give us a call at 

1-800-STENCIL (783-6245)

Orders and Shipping

When will my stencils ship?

Most of our in-stock stencils will ship out within 24 hours and may take up to five days in transit for delivery. There are faster shipping options should you need your stencil sooner. Custom order stencils usually take an average of 5-7 business days* in-house for design before being shipped. Aluminum stencils can take up to 4 weeks to deliver. *Business days are Monday to Friday and do not include federal holidays within the United States.

How long will shipping take ?

All orders ship via UPS and take between 1-5 business days depending on your location within the lower U.S.

How can I track my order?

After an order has shipped, you will receive an email from us with your tracking number. For all orders placed over the website, simply log in to your account, locate your orders from your account profile and you will find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information

 

Will they ship flat or rolled up?

In order to keep shipping costs down and insure the safety of your products, stencils will be shipped rolled and packed into boxes. Upon receiving your shipment, you can unroll your stencil(s) and lay them flat to use.

Why is Next Day Air shipping so expensive?

Next Day Air shipping is a premium option for your order. Rates are generated by UPS exclusively and we have no control over their rates. Next Day Air shipments that are made prior to 12:00 (noon) est will ship same day* and should arrive on the next business day.

What is the deal with the $64.99 2nd Day Shipping
Some of my items are not in-stock, how much extra time will that add?
Where will my stencils ship from?

Stencil Materials

What is the best stencil material for my job?
What are the differences in the materials?
Do I really need PRO-Grade LDPE?
What is LDPE?
How long will the stencils last?
Are Aluminum stencils worth it?
How many times can I use my stencil?
Why don't you use HDPE like some other companies?
Are they made out of vinyl?
Will my stencil crack or break?

General Questions

How do I sign up for an account?
Do you offer NET30 terms?
Can I use a Purchase Order?
What is the physical address for 1-800-Stencil